Forums / Application Support / Bugs & Errors

Updating Notes

countrygirl49 — Tue, 29 Nov 2011 12:18:59 GMT

If I try to update any day other than the current day in Notes, the changes do not save. Help!

Adding Items to Meals

jmierl — Tue, 18 Oct 2011 14:39:24 GMT

I'm trying to add in a new meal with food items - specifically "bacon" in a breakfast taco. If I search for "bacon" in the normal food list, I can find lots of options to choose from, but when I type in "bacon" to add in a new item in the meal, the list is not as comprehensive and it is also ordered differently.... Anything you can do to align the lists better? (Or am I doing something wrong?)

Slow data entry in notes

chipjames — Wed, 14 Sep 2011 09:25:00 GMT

Immediately after I enter a character on the keyboard while entering in the Notes field, the character is slow to appear on the screen. Not only is it slow to display but the cursor seems to backup before the character then slide to the end again. It appears there is some type of overhead processing that is going on with each character, but I'm not seeing evidence of any features like realtime spellcheck or word completion (would be opposed to those if it meant slower entry anyway). It's specific to that field... I don't think it's occurring on any of the other data entry fields within the application that I've noticed.

Dashboard Customization

ainsleefrench — Mon, 14 Feb 2011 00:44:16 GMT

After having used the site for a couple of days now I tried to adjust the dashboard a little

Which works fine if I'm only looking to rearrange the order of the charts within each column

Within the 2 column view:
It won't allow me to move a chart from column 1 into column 2
But I am able to move items in column 2 to column 1 and back again

Within the 3 column view:
Items can be moved from columns 1 and 2, and back again, but nothing can move into column 3

Everything else is great, loving the site

Personalized Meals question

kuwakuwa — Wed, 12 Jan 2011 10:19:34 GMT

When I created a meal in the Personalize/meals section, I could not enter any values. I wonder too if you can make it so that we can add food items to the meals and calculate the values for us. Also when I went to log/nutrition, I tried to add a meal that I created and it did not respond.

Weight Goal Bug

TheaT — Sun, 10 Oct 2010 05:36:56 GMT

Hi,

I'm trying to increase the weekly exercise hours and decrease the calorie intake on my weight goal page, and get the same error message each time:

Input string was not in a correct format.
Source error: Line 142:double weeklyweightchangerate = Convert.ToDouble(WeeklyWeightChangeRateHidden.Value);

Oh, and another thing: When i try to change the weight on that same page (in kg btw, if that's relevant) nothing happens, is this because i need to type in whole numbers? Or is it theoretically possible to type in a weight which ends with for example ",8"? It works on the log entry but obviously not on the weight goal page.

Thanks for the help:o)

Weight Goal problem

kuwakuwa — Tue, 11 Jan 2011 14:20:49 GMT

When entering data in the Weight Goal section, I am given a weight goal of 10lbs. When I try to change my goal weight, the bar changes, but the goal weight does not.

Graph data missing

murrishk — Sun, 02 Jan 2011 10:32:08 GMT

Hi there,
I love the site! I'm having a little bug when I go into Reports > Measurement Detail, then choose the Fields I want to see in my chart/graph (chest, waist, abdomen, hips, R&L thigh), then apply filters the chart on screen looks fine. Then I go to make it into a graph, using the 'large' and 'line' options, including data labels. This graph leaves the hips line off entirely, but the other lines seem correct. I've reduced the number of items in the graph, changed the size, etc. to see if hips will show up, but it doesn't.
Another interesting note is if I remove all fields except for hips, and make a graph of any size and line/spline it goes nutso. It does show a single line (whose color corresponds to "log date", "ForearmRight", and "ThighRight" in the graph's key) with values of 40503, 40517, 40531, etc. There are a number of values all superimposed on top of one another all along the "zero" line at the bottom, and the key on the side of the graph lists all possible measurement fields plus "log date" at the top of that list with corresponding colors repeating.

I hope this is helpful! The charts & graphs help me stay motivated - thanks for a great site!

Kcal calculation errors

brianj25us — Tue, 03 Aug 2010 20:30:09 GMT

This manifested on Sunday (8/1). I have done independent calculation and run several sample cycling scenarios and figured out that the currently calculated kcal is off by a factor of 10. Using the my cycling trip of today as an example, the manually input/calculated kcal is 1010, but if you remove the manual input, the site calculates 101 kcal.

Prior to 8/1, the calculation was was working correctly.

water/alcohol consumption feature

mdamon — Tue, 27 Jul 2010 13:23:03 GMT

First, thanks for adding this, will be really helpful to track my water intake. What I'm noticing is when I hit save and then leave the page and come back the amount of water or alcohol I added are gone. I've tried this in IE 8, Firefox 3 and Google Chrome and had the same issue in all 3. Just wanted to bring it to your attention.

Ajax? Autocomplete and Calendar not working

budoray — Tue, 13 Jul 2010 14:35:53 GMT

Log Entry->Nutrition->Search foods is not responding.

Copy/Move calendar is not popping up when trying to copy data from one day to another.

Arabic Localization

aneesh — Mon, 17 May 2010 03:47:34 GMT

Hi guys,

I live in the UAE but dont speak Arabic and registered with the UAE info onto the site. Now my dates and other info is being displayed in Arabic, not all but some. How do i revert everything to display in English?

Thanks,
Aneesh

PS: Great site BTW!!

Nutrition update bug

fionex — Thu, 11 Mar 2010 16:13:38 GMT

When trying to change the serving size of an item in the nutrition log, it doesn't change after pressing update. In order for it to work, you have to reselect the food from the drop down-search list and then click update. Another work around is to delete the item and re-add it with the right serving size.

Precise Nutrition values ?

sekar_venga — Thu, 04 Mar 2010 02:16:02 GMT

Hello,

Is there a way to enter nutrition values with precision ? for instance [b]12.8[/b] g of protein ?

Exercise minutes by type on home page not updated

emmamjking — Tue, 02 Feb 2010 15:49:32 GMT

On my home page it hasn't updated the exercise minutes chart since july last year! I admit I had a bit of a 'break' from training, but have been working hard over the last couple of weeks! ;):D Any ideas? Cheers, Em

minor bug: adding exercise to to custom workout - wrong number of sets listed

bryce75 — Tue, 19 Jan 2010 11:32:48 GMT

I've seen this happen a couple times now:

-Create a custom workout (strength)
-Add an excercise
-Add details for 2 sets, click Insert

At the workout summary, the page shows that there's 3 sets in the workouts rather than 2. Editing the exercise and re-saving (Click update, w/o changing anything) correctly updates it to show the right number of sets in the exercise.

Date

trj387 — Tue, 19 Jan 2010 20:33:50 GMT

My log seems to think today is the 20th.... every time i click log entry it jumps to tomorrow, skipping right over the 19th.

no update for calories in/out char

mka — Mon, 07 Dec 2009 11:20:48 GMT

There hasn't been any update of calories in/out chart in my home tab since Saturday? Why is that? thx for help :)

application not working very well

mikem — Sat, 07 Nov 2009 23:34:33 GMT

Great idea for a website so I registered.

I treid to set a weight goal and as I changes some of the factors, the expected date to achieve my goal didn't change in the correct direction... I lowered the target weight and the target date got closer... I like the idea, but dont thin its likely

I had Panda express orange chicken for dinner so I entered it and it was in the database at 500 cal per serving. the panda website shows 400 cals per serving

I clicked on "create a custom meal" on the nutrition page and it took me to the "add a workout" screen.

I logged out and back in, but that didnt seem to help

Looks like a great idea, but doesn't seem to work so well

Any suggestions would be appreciated

Mike

Strength Log - No exercises

egorman — Wed, 04 Nov 2009 11:10:55 GMT

I am trying to input my strength workout but can not access the individual exercises and repetitions for weights.

Notes are cut short on Daily Summary Page

bradinator — Fri, 18 Sep 2009 18:11:32 GMT

Dear Trevor (or whomever else this may concern),

Firstly, thank you so very much for your hard work on this website. You've created a wonderful thing here. You are helping a remarkable number of people get fit and healthy, including myself. Even moreso, you've made its use freely available. Amazing! I love this site.

Now, I'm going to complain. Forgive me.

On the Daily Summary page, my notes are cut short. I took the time to count the number of characters with a word processor, and the magic number appears to be 500. After 500 characters, my notes are truncated.

Also, I would love to be able to type longer entries for my notes. At 1000 characters, I cannot type anymore when entering a new note on the Log Entry page. I know that might sound like a lot of space, but those spaces and carriage returns add up quickly! If you can spare the storage, I would be very grateful.

Additionally, it seems that once my notes are accessed by the Daily Summary concatenation functions, my notes are permanently shortened to 500 characters. This means that potentially half of my notes are being deleted.

Thank you so much,

Brad

Have to Log on Twice

Captainbob — Tue, 24 Feb 2009 08:08:34 GMT

Everytime I log on, I have to do it twice. First the box on the right zs I open the first page has a place for my screen name and password, and it fills with both. ( It says Start Today above that box in a Blue box. ) I hit the login button and instead of logging me in then another box opens lower in the middle of the page. Is there anyway I can just log on one time...???

Please login to your Online Fitness Log account below.
Login
Username *
Password *
Forgot your username or password?

Personalization and Account buttons are nonfunctional

saltyraven — Wed, 05 Aug 2009 22:23:31 GMT

All other buttons appear to work. Is this under development or do I have a problem? Not that I need them at this time, just exploring the site.

Calendar page displays wrong percentage of fat

msaddy — Mon, 02 Feb 2009 22:44:23 GMT

When I calculate the percentage of fat calories consumed I am getting a different (and much higher number) than what the calendar page shows. For instance, according to the calendar today, 19% of my total calories consumed was from fat. But if I calculate it using the grams of fat x 9 divided by the total number of calories, it is much higher -- 31%. I had suspected I was consuming far more fat what the pie chart showed. Am I calculating wrong or is the calendar wrong? Thanks! Otherwise I absolutelly love this website. Thank you, Trevor.

Nutrition Log doesn't show column for fiber

mousie_04 — Thu, 01 Jan 2009 16:03:44 GMT

I've gone to the preferences link and selected the appropriate columns I wish to have displayed in my nutritional log chart. However, I've never been able to get the fiber column to show up. Right now I'm only showing, total fat, protien, and carbs, but I have total fat, protien, carbs, and fiber selected.

Any ideas?

Personalized meal totals incorrect

toomey17 — Wed, 07 Jan 2009 00:41:17 GMT

I tried to make a personalized meal and noticed that the totals for calories/fat/carbs/etc. are not summing correctly. Any solutions / what might I be doing that is incorrect?

Thanks for this wonderful site!

Customizing the colors on the site

jenstar — Sat, 04 Oct 2008 12:26:11 GMT

Trevor,

First of all, let me say WHAT A GREAT SITE!!! I just sent an email, but wanted to post this here as well. I was wondering if you could change the color of the weight tracker bar from "yellow" to a darker color. For me seeing my weight go down, is definitely beneficial boost. Perhaps you could use "purple" . This is just a suggestion.

But I again wanted to thank you for the website. I think I can reach my goals by seeing it all in black and white.

Thanks again.

Jen

Finding Custom Foods, etc...

Gallows Jack — Mon, 10 Nov 2008 12:51:55 GMT

Recently, when I type in foods that I know are in the database, I randomly get the "no matches found" error in the drop-down box. I know that these exist because I'd entered them originally and found them reliably in previous searches.

Also, do you have a format you'd prefer for entering custom foods, as other people can access what I enter?

Problems with total Calories burned in Cardio

mousie_04 — Mon, 03 Nov 2008 12:36:57 GMT

When I enter 2 cardio activities (walking for example), I enter the time in minutes and seconds, my estimated miles, and click "insert", my total calories burned is double what it should be. For example, today my estimated calories burned for taking two walks was 125 and 108. That total is 233, however, the program is telling me that I burned 466 calories. I even tried deleting the info and re-entering it to see if that would make any changes and it didn't.

I'm not sure if anyone else is having this problem but I just thought I'd bring it to someone's attention.

Great updates otherwise. I have not had any problems until I noticed this one.

unable to save logs or goals

cwilhelm — Tue, 04 Nov 2008 12:52:51 GMT

I'm new here. I'm trying to add new log and goal entries. I don't see a save button or anyway to save the data I enter. I'm using firefox 3 on windows. I also tried explorer 6. On a unix system, I tried firefox 2 and the same problem. Also tried mozilla 1.7

What am I missing? Is there supposed to be a save button? I couldn't find any help or tips to create logs or goals.

custom foods problem

caroline6288 — Sun, 12 Oct 2008 13:37:50 GMT

I've been having trouble adding custom foods. I click on add new custom food and the form for entry shows up, but then it just keeps loading and loading and i can't type anything in. :(

error page

keater — Tue, 30 Sep 2008 21:57:54 GMT

When I try to delete or edit a workout I get error pages and cannot change anything. Any suggestions?

I don't have any colored dots

Erin — Wed, 17 Sep 2008 14:46:15 GMT

There are no colored dots or lines of any sort on my homepage graphs. Are there supposed to be? aka, what is my homepage supposed to look like?

Thanks

Erin

Calorie Total Problem

flytwenty5 — Wed, 04 Jun 2008 16:52:38 GMT

Today, June 4, 2008 at 4:45pm, I tried logging a 3mi., 40 minute walk and it said I burned 173 calories. I then changed it to a 3mi., 35 minute walk, and it said I burned 151 calories. I then changed it to 3mi.. 10 minute walk, and it said I only burned 43 calories.

I think the burnt calories should be going up with the decrease in amt. of time it takes to complete the same length.

Site Occansionally Not Saving My Logs

flytwenty5 — Mon, 02 Jun 2008 08:29:57 GMT

For some reason, sometimes the site will not save my logs. I put all my info in, click save, then when I run the report, it is no where to be found.

Calendar Errors

pbroderi — Wed, 27 Feb 2008 14:42:39 GMT

Okay, I am a person who is very serious about fitness and I have been keeping logs of everything I do. I stumbled upon this website today, which seems to be perfect for what I am into so I signed up. The first thing I did was try to enter in my nutrition, cardio, and strength training logs for days in the past and when switch days on the calendar I would frequently get the below error with a ridiculously long stack trace.

OS: Ubuntu 2.6.22-14
Browser: FF 2.0.0.12

Error:
Server Error in '/' Application.
SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlTypes.SqlTypeException: SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

I would post the stack trace but its insanely long and it gives lots of fun information about your database and paths on the server, etc... I suggest you turn off stack traces to the user and debug these problems in a development environment ASAP!

Why didn't my post show up?

Grace01 — Thu, 31 Jul 2008 08:24:45 GMT

Hi. I tried to post a new topic yesterday but after clicking "post new topic" it just disappeared. I came back an hour later and tried to rewrite and post it but the same thing happened. I was concerned that I was just looking in the wrong forum and there would be two nearly identical posts from me somewhere else. But I looked everywhere and it just isn't there.

Thanks for your help.

Serving Size

mousie_04 — Thu, 24 Jul 2008 13:06:57 GMT

Hey Trevor,

Thanks for taking my suggestion to heart about being able to input your own serving size! I love it! :)

I just wanted you to be aware that if you try to input anything over 10 in the serving size box, you get an error message and it sends you to the login page with a red "x" under the main graphic.

For example, I eat carrots a lot and I usually have more than 9, so when I saw that I could input my own number I tried to type in 12, and it sent me to the login page saying "error".

Just an FYI for you. Keep up the fantastic work!

Goal Countdown Bug

kedlyo — Mon, 14 Jul 2008 12:20:50 GMT

This is not really a big deal, but I thought I'd let you know about it: From the homepage, my first goal icon on the rt. hand side correctly displays "0 days remaining", but when I click on the link (which is the goal name) the new page & bar graph show that there is 1 more day to go. It looks like all my goals are off by one day like that.

It's really no big deal - like a little ladybug, not a big bad stinkbug! ;)

Great job with this site!

entry fields do not display correctly in Firefox

pon — Wed, 21 May 2008 18:10:49 GMT

I don't know if there was a new update, but now the 'notes' field overlaps the other fields in the data entry forms. This hasn't been a problem before.